Terms

We provide a branded sign-up page for your guest Wi-Fi, somewhere to see who signed up, and tools to message them. On a paid plan we supply a small piece of equipment that makes the page appear.

We do not provide your internet connection. If your broadband goes down, that is between you and your provider.

Margovy is £29 a month per venue, or £290 a year, plus £14 a month for each additional venue. Billed in advance. The equipment is included in the price. If Margovy is not right for your venue, tell us within 30 days of going live and return the box for a full refund.

There is no minimum term. Cancel and you will not be charged again. We do not refund part-months.

If a payment fails we will tell you and try again. If it keeps failing we stop the paid features, but we never touch your network and your guests stay online.

The box remains ours and is lent to you while you are a paying customer. If you cancel, post it back within 30 days. If it fails through no fault of yours we replace it free.

Do not modify it or move it to another site without telling us, because a box paired to the wrong venue will show the wrong page.

They are yours. Export them whenever you like. We do not sell them, share them between venues, or market to your customers ourselves.

You are responsible for how you use them: only message people who agreed, honour unsubscribes, and do not upload lists collected somewhere else.

Do not use Margovy to send anything unlawful, misleading, or to anyone who has not opted in. Do not offer people anything in exchange for a review it breaks the review platforms’ rules and can get a venue’s listing removed.

We can suspend an account that does. We will tell you why first, where we can.

We try to keep it running and we will not promise a number we have not measured. If our service is unavailable, guests still get online that is designed in.

We are not liable for lost business, lost profits, or anything we could not reasonably have foreseen. Our total liability in any twelve months is limited to what you paid us in that period. Nothing here limits liability that cannot legally be limited.

If we change these terms in a way that matters, we will email you at least 30 days beforehand. Carrying on using it after that counts as accepting them.

These terms are governed by the law of England and Wales.